Delivery

Delivery Policy:

Products are shipped from our suppliers in China and other countries.

Shipping Methods:
We offer both Standard and Express shipping options for deliveries to the UK.

Delivery Timeframes:
Estimated delivery times are 10-15 business days for Standard Shipping and 5-7 business days for Express Shipping. Actual delivery may vary due to customs procedures or unforeseen circumstances.

Shipping Costs:
Shipping costs depend on the selected method and the order’s weight, viewable at the checkout. Customers are responsible for any customs duties or taxes incurred during importation.

Order Processing Time:
Orders are typically processed within 1-3 business days before being handed over to the shipping carrier.

Tracking Information:
Customers receive tracking details via email once the order is dispatched. Tracking is available on our website.

Customs and Duties:
Customers are responsible for customs duties or taxes imposed by the destination country.

Delivery Restrictions:
We currently deliver to all regions in the UK. Contact our customer support for assistance with deliveries to remote areas.

Delivery Confirmation:
Certain shipments may require a signature upon delivery. Customers can track orders for expected delivery times. Contact our customer support for any delivery issues.

Lost or Delayed Shipments:
In the rare event of a lost or significantly delayed shipment, contact our customer support for investigation and resolution.

Returns and Refunds:
Refer to our Returns and Refunds Policy for information on returns and refunds related to shipping issues.

Communication:
For inquiries related to shipping and delivery, contact our customer support team at [email protected]. We aim to respond within 24-48 hours.